Jan 21, 2018
A white screen or Internal Server Error (error 500) usually means a script used by your website is throwing an exception and/or fatal error. When this happens, it will be logged by our system and you can view recent errors inside the ‘Access/Error Log’Â of...
Jan 21, 2018
Internal server errors (Error 500) Our Windows platform connects to our central storage system using authenticated access. This can take up to 30 minutes to fully provision for new websites. If you’ve recently created a Windows Hosting account and receive a 500...
Jan 19, 2018
The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform for all currently support PHP versions! That’s 5.6, 7.0, 7.1 and 7.2! WordPress: ionCube Loader is available on our...
Jan 19, 2018
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites secure. As part of this...
Jan 16, 2018
You can access your hosting control panel at https://stackcp.com or, if you signed up for a package yourself via our website, use https://cp.zincweb.co.uk. Your username will be the email address associated with this account – if you have forgotten your...
