Jan 30, 2018
This error usually occurs when an FTP client (like Filezilla) is using using a secure connection to the ftp server under a custom hostname. It’s nothing to worry about, the certificate for ‘ftp.stackcp.com’ is expected so you can trust the...
Jan 23, 2018
Each domain has at least two nameservers assigned to it and these nameservers hold the records for the domain. If a server somewhere else in the world queries the nameservers for DNS records, it will most often take a local copy of the DNS record.. This means...
Jan 23, 2018
If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to our new servers, you can use the hostname of our FTP service directly. For Linux and Windows, please use:Â ftp.stackcp.com For Managed WordPress, please...
Jan 16, 2018
You can access your hosting control panel at https://stackcp.com or, if you signed up for a package yourself via our website, use https://cp.zincweb.co.uk. Your username will be the email address associated with this account – if you have forgotten your...
Jan 16, 2018
There are a couple of common causes for not being able to connect to FTP: Nameservers You need to make sure the domain is using our nameservers. These are: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com Unlock FTP You will need to unlock FTP to...
