Jan 23, 2018
This error usually occurs when a mail client is using using a secure connection to the mail server under a custom hostname. For example, this could occur where you have imap.yourdomain.com pointing to imap.stackmail.com. This allows you to make a secure IMAP...
Jan 23, 2018
(This article applies only to those accounts migrated to our new platform from 2018 onwards). There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and our webmail...
Jan 19, 2018
To set up your mailbox on an Apple iPhone or iPad, you need to: Open Settings > Mail > Add Account > Other > Add Mail Account, then you’ll need to fill the right configurations for your mailbox: Name: Anything Email: example@yourdomain.com Password:...
Jan 16, 2018
You can access your hosting control panel at https://stackcp.com or, if you signed up for a package yourself via our website, use https://cp.zincweb.co.uk. Your username will be the email address associated with this account – if you have forgotten your...
Jan 16, 2018
(This article applies only to those accounts migrated to our new platform from 2018 onwards). If you need to login to webmail, the URL they need is https://webmail.zincweb.co.uk. You can also access a webmail link/icon from within your control panel at...